PROMEDIASTOCK - Frequently Asked Questions (FAQ)

Picture this:

> You've got a post scheduled in an hour, and you need that one perfect image to captivate your audience.

> Your Instagram feed needs that extra flair, and your latest reel deserves more than just average content.

Enter PromediaStock—your creative partner with a vast library of stunning visuals, reels, videos, and more, all designed to make your social media sparkle..

Whether you're curating a brand’s image or building your own influencer empire, we’ve got the content that keeps your followers double-tapping!!

It's easy-peasy!

Just browse through our awesome collections, pick what you like, and add it to your cart.

Once you’ve completed your purchase, we'll send you a magic download link via email.

Click the link, and VOILA—your files are ready to go!

Absolutely!

Once you make a purchase, those watermarks disappear like magic.

The preview images on the site have watermarks for protection, but after you buy, you’ll get a high-resolution file with no watermarks at all —except for our Editorial Photos, which have a small copyright mark in the bottom right corner.

Enjoy your clean, beautiful content!

Hey there! It’s really simple—we have three kinds of licenses, just like three different crayons in your box:

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1. Editorial Use 🖍️:

Editorial use is when you use content like photos, videos, or reels to inform or share news. Think of it as using content to tell a story or provide information, not to sell something.

Examples:
- Writing a blog post about the beauty of an island and using a photo to show it off.
- Sharing a video on social media about local events or culture without trying to sell anything.
- Posting daily content that talks about what’s happening on the island, like weather updates or local news.

What It’s NOT Editorial: Editorial content is not for selling products, promoting brands, or creating ads.

It’s just for sharing information —> like coloring just for fun.

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2.Commercial Use 🎨:

Commercial use is when you use content to promote, advertise, or sell something. This is about using photos, videos, or reels to make people want to buy something or use a service.

Examples:
- Running an ad campaign on social media to attract tourists to the island.
- Creating promotional posts or sponsored links that encourage people to book hotels or tours.
- Using content on a business website to directly advertise products or services.

—> You can color and show it off!

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3. Personal Indoor Use (Printable Art 🖼️) :

For your walls at home.

—> Color it and hang it up, but no selling.

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For more detailed information, you can always check out our legal Terms and Conditions page for all the nitty-gritty details.

Here’s how it works:

1 - You’ve found the perfect digital content—awesome! Pop it in your cart and proceed to order. 🛒

2 - Double-check your email address before buying to make sure the goodies land in the right inbox. 📬

3 - 🎉 Yay, you’ve made a purchase!

4 - We’ll send a special email to the address you gave us during checkout. 🎁

5 - Inside that email is a magic link—click it, and your awesome digital files will start downloading, along with your License KEY! 🗝️ (Keep it preciously).

6 - Because we’re super nice, you can download your files twice! 🌟

Because digital goods are tricky, all sales on PromediaStock are final.

We don’t offer refunds or exchanges—unless there’s a technical glitch with the file.

If that happens, we’ll assess it on a case-by-case basis and do our best to help you out!

Right now, PromediaStock offers content on a pay-as-you-go basis.

But who knows? Subscription plans might be just around the corner!

Stay tuned for future updates—you won’t want to miss them..

Got questions or need help?

We’re here for you! Just shoot us an email at shop.promediastock@gmail.com, and we’ll be happy to assist with any inquiries or issues you might have.

Thank you for choosing PromediaStock for your digital content needs—we’re thrilled to be part of your creative journey!